Subscription FAQ

What is a subscription?

A subscription is simply a product or products that are delivered to you on a regular date without you having to re-order.

How does it work?

If a product is available for subscription, it will say so on the product page. Select this option and then select the frequency that you want the product delivered to you. Pay for your order as normal (you’ll only be charged for the one item this time).

Your order will be automatically created, charged and shipped to you on the frequency that you selected. No need to re-order, we’ll do it all for you.

How do I start my subscription?

Select a product that is available for subscription, select your desired order frequency and checkout as normal. It really is that simple.

Where can I see my subscriptions?

You can see and manage your subscriptions from the Subscriptions area of your Shopify account.

How do I manage my subscription?

You can see and manage your subscriptions from the Subscriptions area of your Shopify account.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time form your Shopify subscriptions account.

Can I change my subscription?

Yes, you can change your subscription at any time form your Shopify subscriptions account.

Does it cost any more to subscribe?

No, products are the same price as they are on a single purchase.

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