FREQUENTLY ASKED QUESTIONS

Do Natural Spa Factory products contain nuts?

Many of our products do contain nuts and we have the full ingredient listings for every one of our products available on the product pages. If a consumer has an allergy or sensitive to specific ingredients, it is their responsibility to check the ingredients and deem their suitability. We can not confirm that our products have been made in a nut-free environment and therefore do not class any of our products as “nut-free”.

Are Natural Spa Factory products suitable for Vegans?

We are committed to making vegan skincare and now have over 70 vegan products.

Do Natural Spa Factory test on animals?

We never test any of our products on animals.

Can Natural Spa Factory be used on Children?

Although unlikely to cause any harm, unless specifically stated, none of our products have been specifically tested or assessed for children under the age of 12. 

We would highly advise parents to check the ingredients list for any allergens and also to conduct a small patch test on any children before using to ensure they are not sensitive or allergic to any allergens that they may be unaware of at that age. If your child has any allergies or skin conditions, we would recommend consulting your GP before using our products.

Is Natural Spa Factory’s packaging recyclable?

All our cardboard packaging is FSC approved, and we are committed to using recyclable products where we can.

What should I do if I have an allergic reaction?

Allergic reactions to Natural Spa Factory products are very rare indeed, if you think you have suffered an allergic reaction, please stop using the product. If you suspect you have a sensitivity, we would strongly recommend that you test a small amount of any new product on the inside of your elbow.

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Our cruelty free, sk:incredible products for every body, are bursting with botanicals, gender neutral and free from any nasties.